ECOGARDENNEST

The Art of Botanical Living

Rooted in
Nature's Beauty

We cultivate rare botanical specimens and handcrafted garden accessories for those who see gardening as a form of living artistry. Every plant, a story. Every garden, a sanctuary.

ECOGARDENNEST

Where the ancient wisdom of the earth meets the quiet luxury of a life well-tended

At ECOGARDENNEST, we believe that a garden is not merely a collection of plants — it is a living, breathing expression of intention. We source each specimen with the care of a bibliophile selecting rare manuscripts, guided by the conviction that beauty and sustainability are not in opposition, but in harmony.

Our roots trace back to a small greenhouse in the Orissan countryside, where founder Meera Nair learned from her grandmother that every seed holds within it the memory of every garden it has ever grown in. That inheritance — equal parts patience and wonder — remains the foundation of everything we do.

From heirloom seeds to hand-thrown ceramic planters, from cold-pressed botanical oils to our curated gardening journal, each offering is chosen to deepen your relationship with the living world around you. We do not sell products. We offer invitations — into slowness, into soil, into the radical act of tending something.

Rare Ferns
Ancient Fern VarietiesBotanical Archive — Series I
Tropical Foliage
Tropical Foliage StudiesBotanical Archive — Series II
Bloom Studies
Seasonal Bloom StudiesBotanical Archive — Series III

The Garden Manifesto

To tend a garden is to believe in tomorrow

In a world of acceleration, we choose the rhythms of soil and season. We plant not for instant gratification, but for the patient joy of witnessing something grow beyond ourselves — to offer shade to those who will sit beneath our trees long after we have gone.

This is the philosophy that shapes every seed we select, every ceramic we fire, every word we write in our seasonal journal. We are cultivators of the long view.

From the Garden Diaries

The Curated Collection

The Garden Shop

Each piece in our collection is selected or crafted with obsessive attention to provenance, quality, and beauty that deepens with time. From rare botanical specimens to heirloom tools — everything to garden beautifully.

Monstera Bestseller

Living Plants

Monstera Deliciosa — Heritage Strain

Sourced from a 40-year-old mother plant in Kerala. Each leaf emerges with distinctive fenestrations; no two are identical. Arrives in a hand-thrown terracotta vessel.

₹2,800
Planter

Ceramics & Pots

Orissan Stoneware Planter — Ash Glaze

Each piece is wheel-thrown by master potter Suresh Das in Raghurajpur. The ash glaze shifts from dove grey to pale gold in afternoon light. Signed and numbered.

₹4,200
Seeds Limited

Seeds & Bulbs

Heirloom Seed Collection — Twelve Varieties

A curated selection of twelve open-pollinated vegetable and flower varieties, each with a written history card. Packaged in Japanese glassine envelopes inside a letterpress box.

₹1,600
Oil

Botanical Oils

Cold-Pressed Neem & Vetiver Leaf Oil

Cold-pressed within 24 hours of harvest from our partner farm in Nandi Hills. A deeply earthy, green-smelling oil with natural pest-deterrent properties. 100ml amber bottle.

₹980
Shears New

Garden Tools

Japanese Forged Pruning Shears — Single Bevel

Hand-forged from SK-5 high-carbon steel by a third-generation bladesmith in Tochigi Prefecture. Comes with a leather roll-case and a honing stone.

₹8,500
Journal

The Journal

The Gardener's Field Journal — Vol. IV

Quarterly dispatches from our botanists, farmers, and artists. Printed on uncoated stock with botanical illustrations by Priya Menon. 120 pages. Arrives by post.

₹650

From Our Community

"A garden shop that understands what a garden truly is"

The heritage Monstera arrived better packaged than any plant I have ever received — surrounded by moss, wrapped in unbleached muslin, with a handwritten note about its lineage. It felt like receiving a letter from a friend.

— Ananya R., Bangalore

I ordered the Orissan planter without expecting much. When it arrived, I sat with it for ten minutes just turning it in the light. The glaze is extraordinary. This is the kind of craft that makes you want to slow down.

— Dev K., Mumbai

The heirloom seed box introduced me to varieties I could not find anywhere else. The history cards changed how I think about gardening — suddenly I am participating in something centuries old.

— Sunita P., Bhubaneswar
Garden

Our Story

Born from a single pot of soil on a grandmother's veranda

ECOGARDENNEST began not with a business plan, but with a grief and a seed. When founder Meera Nair returned to Bhubaneswar after her grandmother's passing, she found the old woman's garden still thriving — untended for three months, yet stubbornly, beautifully alive.

In that garden, Meera found not just solace but a vocation. She spent two years apprenticing with botanists, potters, and seed-savers across Odisha, Kerala, and Tamil Nadu before founding ECOGARDENNEST in 2019 with the conviction that the garden is one of humanity's most profound acts of optimism.

Today, we are a small team of seven, a network of thirty artisan partners, and a community of thousands of gardeners who share our belief that slowness is not inefficiency — it is the only pace at which beautiful things can grow.

What We Stand For

Six principles that root everything we do

01

Provenance Over Convenience

We will always tell you where something comes from — the specific farm, the specific artisan, the specific tradition. Anonymized supply chains produce anonymized objects. We choose otherwise.

02

Beauty as a Moral Category

We believe that choosing beautiful things — slowly, deliberately, for the long term — is an ethical act. Beauty resists disposability. It demands that we care.

03

The Gardener's Patience

We do not optimize for speed. We grow slowly, cure slowly, ship only when something is ready. Our plants are never held under artificial light to hit a dispatch window.

04

Reciprocity with the Earth

One percent of all revenue is returned directly to seed-saving programs and native forest restoration in Odisha. This is not a marketing choice. It is a debt we acknowledge.

05

Knowledge as a Commons

Everything we learn about growing, tending, and preserving plant life is shared freely in our Field Journal, workshops, and open archive. Expertise hoarded dies with its owner.

06

Small & Intentional

We will never scale beyond what we can know personally. We know the name of every farmer we work with. We intend to keep it that way for as long as we exist.

The Cultivators

The people behind every plant and page

Meera

Meera Nair

Founder & Head Botanist

Former conservation botanist with the Odisha Biodiversity Board. Tends the rare Aglaonema collection on weekends and writes the journal's lead essay each quarter.

Arjun

Arjun Das

Head of Sourcing

Travels between Kerala, Tamil Nadu, and Assam three months a year. Has an uncanny ability to identify cultivars by leaf texture alone and speaks five languages of soil.

Priya

Priya Menon

Creative & Illustration

Botanical illustrator trained at Slade School of Fine Art. Her pencil studies of root systems have appeared in Nature and three monographs on Indian endemic flora.

Rohan

Rohan Patel

Ceramics Partner Liaison

Spent four years at Auroville studying earth architecture. Curates all ceramic partnerships and runs our annual pottery residency in Raghurajpur.

A Brief History

The years that shaped us

2019

A Garden in Bhubaneswar

Meera Nair registers ECOGARDENNEST from her home in Bhubaneswar, beginning with a collection of 40 heritage varieties and a mailing list of 120 people. The first shipments are wrapped by hand at her kitchen table.

2020

The Lockdown Garden

When the world pauses, interest in plants explodes. ECOGARDENNEST's waiting list reaches 3,000. Meera makes the decision to keep the supply constrained — to grow only as fast as quality allows. It becomes the defining choice of the brand.

2021

The First Ceramic Partnership

A chance meeting at a craft fair in Puri leads to the partnership with potter Suresh Das. The first ash-glaze planters sell out in eleven minutes. A new chapter begins.

2022

The Gardener's Field Journal

Volume I of the quarterly journal launches with a print run of 800 copies. It sells out and wins the Indian Design Council's award for editorial design. Volume II expands to 3,500 copies.

2024

The Seed Library Opens

In partnership with three tribal farming communities in Koraput, we establish a living seed library preserving 200+ traditional crop varieties. Free access is provided to all member farmers.

Reach Out

Let's Talk Gardens

Whether you have a question about a plant, want to carry our ceramics in your store, or simply want to tell us about your garden — we read every message ourselves and reply within two working days.

Find Us

We are small, personal, and genuinely glad you wrote

We are a team of seven based in Bhubaneswar, Odisha. Our nursery is open for visits by appointment on Saturdays. If you are a stockist, journalist, or collaborator, please use the form — we respond to every inquiry.

Studio & Nursery

Plot 14, Forest Park Colony, Bhubaneswar, Odisha — 751009

Email

hello@ECOGARDENNEST.in

Nursery Hours

Saturday, 9 am – 1 pm (by appointment only)

Send a Message

We would love to hear from you

Common Questions

Things people often ask

How are plants packaged for shipping?

Each plant is bare-rooted, wrapped in moist sphagnum moss, and secured in a breathable cotton sleeve inside a rigid cardboard box. Live plants are shipped only on Mondays and Tuesdays to avoid weekends in transit.

Can I visit the nursery?

Yes — our nursery in Bhubaneswar is open by appointment on Saturdays from 9 am to 1 pm. Please use the contact form to request a time slot. Visits are limited to six guests at once to preserve the garden's peace.

Do you ship outside India?

We currently ship within India only. International phytosanitary regulations make it very difficult to send live plants legally without compromising quality. We are working on a seeds-only international offering for 2026.

What if my plant arrives damaged?

Photograph the plant and packaging within 24 hours of receipt and email us. We will send a replacement at no charge. We have a 100% arrival guarantee on all living plants.

Do you offer bulk or wholesale orders?

We work with a small number of design studios, hotels, and botanical cafés. Wholesale inquiries should describe your space, the varieties you are interested in, and your timeline. We are selective but always open to a conversation.

How do I subscribe to the Field Journal?

Annual subscriptions (four issues) can be added at checkout or via the newsletter form. The journal ships within India only. Single back issues are available while stocks last.

Find Our Plants

Stockists across India

Bhubaneswar

Our flagship nursery & studio
Plot 14, Forest Park Colony
Open Saturdays by appointment

Bangalore

The Slow Garden, Indiranagar
100 Feet Road, 12th Cross
Tue–Sun, 10 am – 7 pm

Mumbai

Terrain, Bandra West
14th Road, Khar
Mon–Sat, 11 am – 8 pm

Delhi

The Botanical Co., Hauz Khas
Hauz Khas Village
Tue–Sun, 11 am – 7 pm

Pune

Rooted, Koregaon Park
Lane 5, North Main Road
Wed–Mon, 10 am – 6 pm

Chennai

Green Folio, Nungambakkam
Nungambakkam High Road
Mon–Sat, 10 am – 7 pm

Legal Notice

Privacy Policy

How we collect, use, and protect your information — because trust is the root of every relationship.

Privacy garden sanctuary

Our Commitment

We believe privacy is not a feature — it is a fundamental right

At ECOGARDENNEST, we treat your personal information with the same care we give to our rarest botanical specimens. We collect only what we need, share only when necessary, and delete whenever you ask.

This policy explains exactly what data we gather, why we gather it, and how you can control it. No legal jargon. No hidden clauses. Just transparency.

Information We Collect

What data do we gather?

01

Information You Provide

When you make a purchase, create an account, subscribe to our journal, or contact us, we collect: name, email address, shipping address, phone number, and order details. We never store your payment information — it is processed securely by our payment partners.

02

Information Collected Automatically

We collect basic usage data such as pages visited, time spent, and approximate location (country/city level only). This helps us understand how people use our site and improve the experience. We do not use invasive tracking or sell this data.

03

Cookies & Similar Technologies

We use essential cookies to remember your cart contents and keep you logged in. Optional analytics cookies (which you can decline) help us understand site usage. We do not use advertising cookies or share data with ad networks.

04

What We Do NOT Collect

We never collect sensitive financial data (your payment details go directly to our payment processor). We never collect biometric data, precise geolocation, or browsing history from other websites. We never buy or sell personal data.

How We Use Data

Why do we need your information?

🎯

To Fulfill Your Orders

Process payments, ship plants and products, send order confirmations, and provide customer support. This is the primary reason we collect your data — we cannot deliver your garden without it.

📧

To Send You The Journal (If You Subscribe)

Our quarterly field journal, rare plant announcements, and seasonal dispatches. You can unsubscribe at any time with one click — and we mean any time.

🔧

To Improve Our Website

Analytics help us understand which products interest you, which pages load slowly, and how to make your experience smoother. All analytics data is anonymized.

⚖️

To Comply with Legal Obligations

We retain order information for tax and accounting purposes as required by Indian law. We delete all non-essential data within 24 months of your last interaction.

Your Rights

You are in control of your data

Right to Access

Ask us for a copy of all personal data we hold about you. We will provide it within 14 days.

Right to Correct

If your information is incorrect, tell us and we will update it immediately.

🗑

Right to Deletion

Ask us to erase your data. We will comply unless we are legally required to keep it (tax records).

Frequently Asked

Common privacy questions

Do you sell my email to third parties?

Never. Absolutely never. Your email is yours alone. We use it only for order communications and (if you subscribed) for The Journal. We have never sold an email address and we never will.

How long do you keep my data?

Order data (name, address, purchase history) is retained for 7 years to comply with Indian tax laws. Newsletter subscription data is retained until you unsubscribe. Website analytics data is retained for 14 months.

Do you use AI or tracking pixels?

We do not use AI for decision-making about you. We do not use Facebook pixels, Google remarketing tags, or any third-party tracking that follows you across the web.

How do I request my data or delete it?

Email us at privacy@ECOGARDENNEST.in with your request. We will respond within 14 days. Simple as that.

Is my payment information secure?

Yes. We never see or store your full payment details. All transactions are processed through RBI-compliant payment gateways (Razorpay/Stripe) using industry-standard encryption.

Do you comply with data protection laws?

We comply with the Indian IT Act, 2000 and the Digital Personal Data Protection Act, 2023. We also align with GDPR principles because we believe strong privacy protections should be universal.

Contact Our Privacy Team

Have questions or requests?

📧 privacy@ECOGARDENNEST.in

Or write to us at:
ECOGARDENNEST, Plot 14, Forest Park Colony, Bhubaneswar, Odisha — 751009

We aim to respond to all privacy requests within 14 days.

Legal Agreement

Terms of Service

Our shared understanding — the simple rules that make our garden grow together.

Garden path terms

Our Agreement

By using ECOGARDENNEST, you agree to these terms

We keep things simple, fair, and transparent. These terms protect both you and us — ensuring that every plant, every planter, and every journal arrives with clarity and care.

Last updated: 15 May 2026. If you have questions, email us at hello@ECOGARDENNEST.in before placing an order.

General Terms

The foundation of our relationship

01

Eligibility

You must be at least 18 years old to purchase from ECOGARDENNEST. By placing an order, you confirm that the information you provide is accurate, complete, and current.

02

Account Responsibility

If you create an account, you are responsible for maintaining its security. Notify us immediately of any unauthorized use. We are not liable for losses caused by compromised accounts.

03

Modifications to Terms

We may update these terms occasionally. Significant changes will be announced by email or website notice. Continued use of our site means acceptance of the updated terms.

04

Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Bhubaneswar, Odisha.

Orders & Payments

How purchasing works

📦

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including: product availability, pricing errors, suspected fraud, or shipping restrictions. If we cancel your order, you will be refunded in full.

💰

Pricing & Payment

All prices are in Indian Rupees (₹) and include applicable GST. We accept payments via credit/debit cards, UPI, and net banking through our secure payment partners. We never store your payment details.

🚚

Shipping & Delivery

Estimated delivery times are provided at checkout but are not guaranteed. Live plants are shipped only on Monday-Tuesday to avoid weekend delays. We are not responsible for delays caused by courier partners, weather, or customs.

🌿

Plant Health Guarantee

We guarantee that every plant leaves our nursery in perfect health. If your plant arrives damaged, photograph it within 24 hours and email us. We will send a replacement at no cost — no questions asked.

Returns & Refunds

Our return policy — fair and simple

Damaged Plants

Report within 24 hours with photo. Free replacement shipped immediately. No return needed.

🏺

Non-Plant Items

Ceramics, tools, seeds, and journals: return within 14 days for a full refund. Item must be unused and in original packaging. Customer pays return shipping.

🚫

Non-Returnable Items

Opened botanical oils, used gardening tools, and digital products (Field Journal PDFs) cannot be returned for hygiene and security reasons.

Important Policies

What else you should know

Intellectual Property

All content on this website — including text, images, logos, illustrations, and product descriptions — is the property of ECOGARDENNEST. You may not reproduce, distribute, or use our content without written permission. Our botanical photographs are individually copyrighted.

Limitation of Liability

To the fullest extent permitted by law, ECOGARDENNEST shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

Prohibited Uses

You may not use our website: to violate any laws, to infringe on our intellectual property, to transmit malware or harmful code, to scrape our product data, or to harass other users. Violation may result in account termination and legal action.

Third-Party Links

Our website may link to external sites (payment gateways, courier tracking). We are not responsible for the content or privacy practices of those sites. Review their terms before engaging.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control — including natural disasters, pandemics, strikes, courier disruptions, or government actions. If such events occur, we will notify you and provide updates.

Severability

If any part of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. These terms constitute the entire agreement between you and ECOGARDENNEST.

Contact Us

Have questions about these terms?

📧 hello@ECOGARDENNEST.in

Or write to us at:
ECOGARDENNEST, Plot 14, Forest Park Colony, Bhubaneswar, Odisha — 751009

We aim to respond to all legal inquiries within 7 business days.

Delivery Information

Shipping Policy

How we deliver your garden — with care, patience, and transparency.

Careful packaging

Our Promise

Every plant travels with the care it deserves

We know you are excited to receive your plant. We are equally excited to send it. That is why we take extra care in packaging and choose shipping partners who understand that live goods require special handling.

Read below for everything you need to know about delivery times, shipping costs, and what happens if something goes wrong.

Shipping Options

Delivery timelines & costs

🚚

Standard Shipping

₹99

5-7 business days
Free on orders above ₹2,500

Express Shipping

₹249

2-3 business days
For non-plant items only

🌿

Live Plant Shipping

₹149

Priority handling
Monday-Tuesday dispatch only

Shipping Process

How we prepare and send your order

1

Order Processing Time

Orders are processed within 1-2 business days. Live plant orders are processed on Sunday and Monday only to ensure they ship at the beginning of the week. Non-plant items are processed within 24 hours.

2

Plant Packaging Method

Each plant is carefully removed from its pot, soil is gently shaken from roots, wrapped in moist sphagnum moss, secured with unbleached cotton, and placed inside a rigid cardboard box with ventilation holes. This method keeps plants healthy for up to 10 days in transit.

3

Non-Plant Packaging

Ceramics are wrapped in honeycomb paper and bubble wrap, then boxed with paper fill. Seeds and journals ship in rigid mailers. All packaging materials are plastic-free and recyclable.

4

Dispatch & Tracking

Once shipped, you will receive a tracking number via email and SMS. You can track your order directly through our website or the courier partner's portal. Plants are shipped Monday-Tuesday only to avoid weekend delays.

Delivery Areas

Where we ship

🏙️

Tier 1 Cities

Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad

🏘️

Tier 2 Cities

Jaipur, Lucknow, Nagpur, Indore, Bhopal, Coimbatore, Vizag, Surat

🌿

Live Plant Zones

All metro cities plus major towns within 3-day transit from Bhubaneswar

🚫

No Shipping Areas

Extreme north-east regions (transit >7 days) for live plants only. Non-plant items ship everywhere in India.

Common Questions

Everything you wonder about shipping

Why do you ship plants only on Monday-Tuesday?

Plants are living things. Shipping them at the beginning of the week ensures they do not get stuck in a warehouse over the weekend. This reduces transit stress and keeps your plant healthy. Orders placed Wednesday-Sunday ship the following Monday.

What if my plant arrives damaged?

Take a clear photo of the plant and packaging within 24 hours of delivery. Email it to hello@ECOGARDENNEST.in. We will send a free replacement immediately — no return needed. This is our 100% Plant Health Guarantee.

Do you ship internationally?

Currently, we ship only within India. International phytosanitary regulations make it very difficult to ship live plants legally without compromising quality. We are working on a seeds-only international option for 2026.

Can I change my shipping address after ordering?

If your order has not been processed yet (within 2 hours of placing it), email us immediately. Once processed or shipped, we cannot change the address. Double-check your address before completing checkout.

How do I track my order?

A tracking link will be sent to your email and SMS once your order ships. You can also log into your account and view order status under "My Orders". Tracking updates may take 24 hours to appear after dispatch.

What happens if no one is home for delivery?

The courier will attempt delivery twice. If both attempts fail, the package will be returned to us. You will be responsible for reshipping charges. For live plants, we strongly recommend using a work address or having someone available to receive the package.

Are there shipping restrictions for extreme weather?

During heatwaves (above 38°C) or extreme cold (below 5°C) in your region, we may delay live plant shipments until temperatures moderate. We care more about your plant's health than meeting a shipping deadline. You will be notified by email if this occurs.

Do you offer free shipping?

Yes! Standard shipping is free on all orders above ₹2,500. Express shipping and live plant shipping are charged separately regardless of order value.

Questions About Your Order?

We are here to help

📧 shipping@ECOGARDENNEST.in

Or use our Contact Page

We respond to all shipping inquiries within 24 hours.

Refund & Exchange

Returns Policy

Simple, fair, and hassle-free — because we want you to love what you receive.

Happy customer with plant

Our Promise

Not satisfied? We will make it right.

We stand behind everything we sell. If something isn't right — whether it's a damaged plant, a cracked planter, or simply a change of heart — we will work with you to find a fair solution.

Read below for our specific return policies for different product categories.

Return Periods

How long do you have to return?

🌿

Live Plants

24 Hours

Report damage within 24 hours of delivery for free replacement

🏺

Ceramics & Tools

14 Days

Unused items in original packaging — full refund

📖

Seeds & Journals

14 Days

Unopened items only. Digital journals non-returnable

Plant Returns

Our 100% Plant Health Guarantee

📸

Step 1: Document the Damage

Take clear photos of the damaged plant and the packaging it arrived in. Include a close-up of the damage and a wider shot showing the entire plant.

📧

Step 2: Email Us Within 24 Hours

Send photos to hello@ECOGARDENNEST.in with your order number and "Plant Damage" in the subject line. We must receive your email within 24 hours of delivery.

🔄

Step 3: Free Replacement

We will ship a replacement plant at no cost to you. No need to return the damaged plant — compost it in your garden. We trust you.

💚

Important Notes

This guarantee covers damage during transit, disease, or poor health upon arrival. It does not cover normal leaf drop (plants adjust to new environments) or damage caused by improper care after delivery.

Non-Plant Returns

Ceramics, tools, seeds, and journals

Eligible for Return

• Ceramic planters (unused, no cracks, original box)
• Gardening tools (unused, original packaging)
• Seed packets (unopened, seal intact)
• Field Journal (unread, no marks)

Not Eligible for Return

• Botanical oils (hygiene reasons)
• Digital Field Journal PDFs
• Used gardening tools
• Gift cards
• Sale/clearance items (marked final sale)

Return Process

How to return non-plant items

1

Request a Return Authorization

Email hello@ECOGARDENNEST.in with your order number, the item you want to return, and the reason. We will send you a Return Authorization Number (RA#) within 24 hours.

2

Pack and Ship

Pack the item securely in its original packaging. Write the RA# clearly on the outside of the box. Ship to: ECOGARDENNEST Returns, Plot 14, Forest Park Colony, Bhubaneswar, Odisha — 751009. Customer is responsible for return shipping costs.

3

Inspection & Refund

Once we receive the item, we will inspect it within 3-5 business days. If approved, your refund will be processed to the original payment method within 7-10 business days. Original shipping charges are non-refundable.

Common Questions

Everything you wonder about returns

Can I exchange an item instead of returning it?

Yes! For non-plant items, you can request an exchange within 14 days. Email us with your order number and the item you want instead. If the new item costs more, you pay the difference. If it costs less, we refund the difference.

What if my planter arrives cracked?

Take photos within 24 hours and email us. We will send a free replacement immediately. No need to return the cracked planter — you can use it for small cuttings or propagate succulents in it.

How long does a refund take?

Once your return is approved, refunds take 7-10 business days to appear on your statement. The timing depends on your bank or payment provider. We will notify you by email when the refund is initiated.

Who pays for return shipping?

For non-plant returns, the customer pays return shipping costs. For damaged or incorrect items (our error), we provide a free return label. For live plant damage, no return is needed — we send a replacement.

Can I return a plant that died after a few weeks?

Our guarantee covers arrival condition only (first 24 hours). If your plant dies after 2-3 weeks, it is likely due to care conditions (water, light, soil). We are happy to help you troubleshoot — email us photos and we will advise on saving it.

What about holiday returns?

Orders placed between 1 December and 31 December have an extended return window until 31 January. This applies to non-plant items only. Plant damage must still be reported within 24 hours of delivery.

Do you offer price adjustments?

If an item goes on sale within 7 days of your purchase, email us and we will refund the difference. This applies only to full-price items, not items already purchased on sale.

Can I return a gift?

Yes. If you received a ECOGARDENNEST item as a gift, email us with the order number (if you have it) or the recipient's name and address. We will issue a store credit for the value of the item.

Need to Start a Return?

We are here to help

📧 returns@ECOGARDENNEST.in

Or use our Contact Page

Please include your order number in all return-related emails.

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